Using the UK government portal for tasks like renewing road tax or claiming for overpaid tax should feel like an administrative hell. But it doesn't, it actually works rather well. After repeated efforts the tech folk have managed to simplify the processes down to the bare essentials and the web pages have evolved to become fairly clean and simple. I'm also a fan of how they have reduced the typography from several typefaces down to just one (New Transport). Using a decently large font size and minimalist color scheme adds to make things much easier on the eyes. I usually detest all things 'big government' but credit where credit is due.