Wednesday, January 21, 2015

Good deals, bad deals...broadband hell, broadband heaven

Good deals:
- Gym membership for £25 mth, includes peak times.
- 16MB broadband snagged for a mere £68 for the year (see below). This includes line rental and free landline calls at the weekend. Not bad at all.

Bad deals:
- Mini bluetooth speaker. Looked great and had ace reviews, but proved a bit dodge. Sent back for a full refund.
- 2-in-1 vacuum cleaner, bought on Amazon for a mere £25. Despite a few hundred very good reviews, this vacuum had no suction. Returned at a cost of £3.99.

Broadband saga 

At £68 for the year, after accounting for a £100 Amazon voucher, this broadband deal seemed amazing, too good to be true perhaps. Nevertheless I piled in just before the deal expired. Alas, the initial glow of happiness at bagging a top bargain was dashed by a broadband speeds of 0.2 - 0.6 MB, and I lost many hours speaking to the EE helpdesk robots, who were not so useful. Warning: you need to develop a zen calm to make it through call-center hell without psychological scarring. EE even sent an engineer around who couldn't solve the issue. I was resigned to pitiful internet speeds, even though I was promised minimum speeds of around 14mbps.

Well, after much complaining, a BT engineer was sent to take a look. He has just come and gone and we are now getting blistering speeds of 15-16mbps, and he was only here for a mere half an hour. Apparently, if you have a VDSL plate on your main socket, this needs to be removed in order to use ADSL broadband, as the VSDL plate has a splitter built in to it, which means you are effectively using two splitters. EE didn't spot this and we had not idea as we were new to the building. Still at least it's finally fixed.

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